Everything you need to know before you hire.
Every product page on our site shows our full hire rates up front — 1 day, weekend, 1 week, and each extra day beyond a week. Minimum hire is one calendar day.
Hire charges run on calendar days from when you take the equipment out. If your hire runs long enough that a longer rate works out cheaper, you pay the cheaper rate — add items to your hire list and enter your dates, and we'll work out the best combination for you automatically. A refundable deposit applies per hire item, shown alongside the rates on each product page and returned when the equipment comes back undamaged.
Rates are shown excluding VAT. For anything hired on quote, we'll confirm your rates when we quote the job — just call us on 01293 820088.
Consumables — blades, discs, drill bits, fuel and similar — are sold outright rather than hired, and aren't included in the hire charge. Everything in our hire catalogue is a hire item, shown with a full rate card and a refundable deposit. If you need consumables alongside your hire, ask us when you place your order.
The catalogue shows the cheapest applicable rate so you can compare at a glance. Open the product for the full breakdown across 1 day, weekend, week, and extra days.
Yes. Delivery and collection charges are based on distance from our Redhill branch — see our Areas We Cover page for pricing by area. Order before 12pm for same-day delivery, subject to stock availability.
Deliveries run Monday to Friday. Weekend hires run Friday to Monday and are charged at the weekend rate.
Browse the catalogue on our Hire page to see what's available and check pricing, then call your local branch on 01293 820088 to check availability and confirm your order. We're currently a call-to-book service — there's no online checkout yet.
A refundable deposit is required on each hire item, starting from as little as £50 — the amount depends on the equipment being hired. Consumables such as blades and drill bits are sold outright, so no deposit applies to them.
For cash hires, you'll also need to provide valid photo ID showing your address, a matching utility bill with the same address, and a valid credit card on file. Trade account holders are verified once at application, so no deposit or ID check is needed on individual hires — call us on 01293 820088 to open an account.
The LDW is charged at 10% of your hire charge, excluding VAT, delivery and any other charges, and is applied to every hire as standard. It is not insurance — it's our agreement not to charge you for repairing or replacing equipment that's accidentally damaged, destroyed or stolen during your hire, provided the conditions in our Terms and Conditions of Hire are met.
No. It's applied by default, but you can decline it if you have your own insurance covering hired-in plant and tools. You'll need to send us a certificate of insurance before the hire starts, showing cover for at least the full replacement value of the equipment on hire, minimum £5,000 per item. If we don't receive it, the waiver is reinstated and your hire charge goes up accordingly.
The main exclusions are deliberate damage, misuse or overloading, use contrary to the manufacturer's instructions, use by someone who isn't competent to operate the equipment, theft where there's no evidence of forced entry, damage while the equipment is in transit with you, equipment left unsecured on site outside working hours, and anything not reported to us within 48 hours. Consumables like blades and discs aren't included either. The full list is in our Terms and Conditions of Hire.
No. The deposit is separate and still applies whether or not the waiver does. It's refunded when the equipment comes back in good order and there's nothing outstanding — if you remain liable for anything the waiver doesn't cover, we may retain some or all of it toward that.
Where the Loss and Damage Waiver applies and its conditions are met, we won't charge you for accidental damage to the equipment. Otherwise you'll be charged the cost of repair. Late returns incur a daily late hire fee.
Our minimum hire period is 1 day.
If you're outside the areas listed on our Areas We Cover page, give us a call on 01293 820088 — we may still be able to help, or point you in the right direction.
Yes — you're welcome to collect from our Redhill branch to avoid delivery charges. Collection from the Brandon Hire Station depot in Croydon is also available for some items. Call ahead to confirm your order's ready and which location suits you best.
Yes, credit accounts are available for trade and business customers. Call us on 01293 820088 to discuss setting one up.
You can cancel or change your order, but this must be done within 24 hours of your delivery or collection time.
No formal experience is required, but you should be confident and knowledgeable in using the tool you're hiring. It's your responsibility to make sure you understand how to use the equipment safely before you take it away.
